Human-Centered, Tech-Enabled: Sparking A Cultural Transformation Within Your Organization
“Putting the human back in Human Resources” – we’ve all heard the phrase, decrying our industry’s perceived focus on process, paperwork, and, in more recent years, technology. But humanity and technology don’t have to be at odds with one another – in fact, when they work together, they can drive successful business transformations and help create high performing teams! Joining us today to help us answer these questions is Larry McAlister, a three-time CHRO and the number one international best selling author of The Power to Transform: A Field Guide to Building a Human-Centered, Tech-Enabled Work Culture! Here, he explains:Why we are living in "The Golden Age of Technology";Common reasons why digital transformation efforts can fail; The value of "golden-threading" your organization; andThe four key elements to create a thriving, engaged employee ecosystem! If you prefer to read along while you listen, we've done all the hard work for you! We listened back to this episode and took notes below, and access is free! The Golden Age Of HR TechnologyThe time we live in is often called “the golden age of HR technology.” This is because of three key elements:How fast the technology is moving How much HR technology is out thereHow HR tech affects every part of the employee experience. The role of data in talent acquisition, employee development, and employee retention is another example of how we’re in the golden age of HR technology. This means HR professionals can cross-reference pulse surveys with AI recruiting and peer coaching tools. This can yield a more encompassing picture of where the workforce is at. Despite this, only 15% of companies are fully engaged in a full HR stack. So while there is more HR technology than ever, fewer companies fully utilize it to its full potential.HR team members must act quickly to get buy-in from everyone; they need to be the ones driving human-centric digital transformation. UNLOCK THE FULL EPISODE COMPANION GUIDEGet all the notes, links, tips, tricks and most important content from this episode - for free!Show me!By signing up you agree to our terms People Have To Be First: Understanding Human-Centered Digital TransformationMr. McAlister started his HR career by developing a welfare-to-work program for his then-employer Citibank. This program aimed to establish entry-level job opportunities and teach those hires how to be employed in a professional environment. His program was successful, with 19 out of 20 individuals maintaining their employment with Citibank. His HR department then brought him on to the HR team. But what caused Mr. McAlister to choose HR as his long-term career path was working for a company with a “mean” attitude towards firing, layoffs, demoting, and the organizational chart. After being eventually laid off from this organization, Mr. McAlister realized that in workplaces, people have to be first – and he devoted the rest of his career to making sure they always remained first.That’s one reason Mr. McAlister wrote a “field guide” rembracing human-centric digital transformation, intentionally designed as a step-by-step guide for HR professionals and corporate leadership to follow. All HR professionals can be technology and transformation experts with the right guidance and strategy.Why Human-Centric Digital Transformations Can FailA silver lining of the COVID-19 pandemic is that almost all companies experienced a major transformation. During the immediate aftermath of COVID, it was a lot easier for everyone to embrace this human-centric digital transformation as everyone had to do it simultaneously. After COVID, companies face the challenge of handling employee feedback as employees are now more empowered in their workplaces. However, there’s no clear best way to manage this feedback.The key solution to this is to embrace the same skills developed during the pandemic for managing worker needs now that the severity of the pandemic is largely over.