091 | Viola Sutanto, Maika Goods on building a team, time blocking and simplicity in business
My guest this week is Viola Sutanto and she’s here to tell us how she made the leap from solopreneur to serial creative entrepreneur, and how she successfully runs multiple product-based businesses. I first met Viola in 2008 or 2009 when she owned the brand Chewing the Cud, a letterpress greeting card company that also sold reusable fabric gift wrap, which distributed to more than 1000 stores nationwide. Since then Viola has founded MAIKA, a stylish and sustainable soft goods brand inspired by delightful trade and everyday living, and co-founded LimeLoop, a recently launched full-circle shipper packaging company. What impresses me most about Viola, in addition to her superhuman ability to run multiple businesses is how she manages to maintain the same core values across all three companies- although unique in their offerings, each represents a desire to create sustainable, well designed, products that solve problems for their customers. On today’s episode, Viola and I talk about transitioning from one business to the next, using trial & error to find manufacturing partners overseas, building a team, and time blocking. We also discuss Viola’s perspective on managing transition, how she aims for simplicity in business and what’s up next for her new ventures. ON TODAY’S EPISODE: How Viola evolved as a creative entrepreneur Transitioning from stationery into textiles Viola’s process for sourcing global manufacturing partners The importance of cultivating the right production partnership The core values that anchor Viola’s three business How she shifted her mindset in order to scale fast Viola’s journey from solopreneur to creative co-founder Her best approach to running multiple businesses Why streamlining systems and processes is crucial in transition What’s up next for Viola and her multiple ventures KEY TAKE-AWAYS: “I love product, and I have always dreamed of creating my own.” - Viola Sutanto “I'm especially inspired by my dad. He really started with nothing, and I mean nothing. He had a little stall in a flea market and then kind of built a business empire out of that.” - Viola Sutanto “My true passion is creating textile-based products and products that people could use every day, products that are simple and functional and not too precious.” - Viola Sutanto “There were definitely some unexpected challenges that I wasn't ready for when I first started. Anything could happen along the way. And distance was a challenge.” - Viola Sutanto “I wanted to make sure that the materials I was using could be certified, that I could very proudly say my materials and my processes are sustainable.” - Viola Sutanto “You want to know who you're speaking to has their finger on the pulse of what's going on there, and obviously the owner is going to have that.” - Katie Hunt “So much of growing our businesses, particularly product-based business, is trial and error when it comes to outsourcing and manufacturing.” - Katie Hunt “I ended up keeping that little envelope, thinking "Someday, we're going to do something with this." And sure enough, when Ashley and I reconnected … that all blew up into LimeLoop today.” - Viola Sutanto “We knew from the start this could be a really big idea. We knew we needed to scale fast, and we knew we needed investors. So that was the mindset going in.” - Viola Sutanto “With every hire I've had at MAIKA, I've always made it a habit to have them document their role so that if a transition were to happen, the next person stepping into their role would require minimal training from me.” - Viola Sutanto “I'm a firm believer in keeping things lean and mean as best you can. We are small businesses. We need to keep things simple. When we start adding too many layers or too many people, it gets too complex.” - Katie Hunt “Keep it as lean and as simple as you can from the beginning, and also talk to as many people as you can, people who have been doing this for a while. Ask them for their advice.” -Viola Sutanto CONNECT WITH VIOLA SUTANTO: Website: https://www.maikagoods.com/ Facebook: https://www.facebook.com/maikagoods/ Instagram: https://www.instagram.com/maikagoods/ Pinterest: https://www.pinterest.com/maikagoods/ LINKS Lime Loop: https://www.thelimeloop.com/ Indiegogo: https://www.indiegogo.com/projects/limeloop-reusable-shippers#/ SPECIAL OFFER: 3 Free Months of Gusto! Gusto makes payroll, taxes, and HR actually easy for small businesses. Fast, simple payroll processing, benefits, and expert HR support all in one place. Gusto automatically pays and files your federal, state, and local taxes so you don’t have to worry about it. Plus they make it easy to add on health benefits and even 401(k)s for your team. Those old-school, clunky payroll providers just weren’t built for the way modern small businesses work. But Gusto is. Now is the best time to get set up for the new year. Don’t wait. Proof to Product listeners get 3 free months of Gusto when they run their first payroll. Try a demo and see for yourself at www.gusto.com/proof PAPER CAMP What if you could sit in a room with 30 other product makers who are doing exactly what you’re doing -- building a business they love! You could share resources, leverage each other’s experiences and learn from those who are where you want to be. Imagine the growth potential! Join us March 14-15th in Los Angeles for our Paper Camp Conference. Over 800 brands have attended Paper Camp. Brands that sell to stores like Target, Paper Source, Container Store, Anthropologie and independent boutiques internationally. This program is for you if you’re a stationery or gift company interested in selling wholesale, exhibiting at trade shows or looking to expand your outreach to wholesale customers. We believe in the power of community, collaboration and sharing everything we know. Get all the details and register at www.tradeshowcamp.com/papercamp SUBSCRIBE To subscribe on iOS, go to the iTunes page and subscribe to Proof to Product. On Android, you can listen using your favorite podcast app. WRITE A REVIEW Writing a review on iTunes will help other product based business owners find Proof to Product as they are working to up level, scale, and build profitable and sustainable companies. FOLLOW PROOF TO PRODUCT Follow Proof to Product on Instagram for the latest updates. JOIN OUR EMAIL LIST If you'd like to receive more information about our upcoming episodes of Proof to Product including show notes and information about our guests, head over to www.prooftoproduct.com and sign up for our email list. SHARE Be sure to share Proof to Product with all of the product based business owners that you know! ABOUT PROOF TO PRODUCT: Proof to Product is brought to you by Tradeshow Bootcamp and hosted by Katie Hunt. Since 2011, TSBC has worked with hundreds of product based businesses to help them up level, scale, and build profitable sustainable companies. You can find our show notes and additional resources at ProofToProduct.com. If you like what you heard today, please head over to Apple Podcast to leave a five star review and subscribe. Thanks so much for listening. We'll be back next week with a new episode!