Big data and technology is undermining our ability to develop our own hunches - Interview with Bernadette Jiwa

Big data and technology is undermining our ability to develop our own hunches - Interview with Bernadette Jiwa, author of a new book: Hunch: Turn Your Everyday Insights into the Next Big Thing.

Om Podcasten

An ongoing series of interviews where I, Adrian Swinscoe, interview leading entrepreneurs, leaders and thought leaders about how to deliver stand out customer experience and service. Essentially, I'm looking for practical clues that will help you build a business that both customers and employees love. Topics covered in the interviews include customer service, experience and engagement, employee experience and engagement, technology, adaptable and responsive organizations, high-performing teams and all such related issues. Note: This podcast series was originally known as the RARE Business podcast but rebranded in late 2019 on the back of the publication of my book: Punk CX.