Doing Well, Doing Good And Learning The Lesson Of The Orangutan - Interview with Ken Olisa of Restoration Partners

Today’s interview is with Ken Olisa OBE, who is the founder and Chairman of Restoration Partners, a boutique technology merchant bank that provides advice to technology firms. Restoration Partners, by their own admittance, shamelessly copy the traditional Warburg merchant-banking model of developing long term, trusted relationships with their clients and aligning their interests and rewards. Ken agreed to talk to me about his family motto: "Do Well, Do Good", why he thinks it's important that entrepreneurs and business follow this mantra, his experience as a successful entrepreneur and his interest in both good governance and social inclusion. This interview follows on from my recent interview: Employee engagement is like rolling a snowball uphill – Interview with Peter A. Hunter – and is number eighty in the series of interviews with authors and business leaders that are doing great things and helping businesses innovate, become more social and deliver better service.

Om Podcasten

An ongoing series of interviews where I, Adrian Swinscoe, interview leading entrepreneurs, leaders and thought leaders about how to deliver stand out customer experience and service. Essentially, I'm looking for practical clues that will help you build a business that both customers and employees love. Topics covered in the interviews include customer service, experience and engagement, employee experience and engagement, technology, adaptable and responsive organizations, high-performing teams and all such related issues. Note: This podcast series was originally known as the RARE Business podcast but rebranded in late 2019 on the back of the publication of my book: Punk CX.