Episode 316: Confirmation Call Scripts #2 – Adding Bank Details for ACH/Wire Payment
Are you and your team members making confirmation calls to your vendors to confirm remittance information? If so, are you using confirmation call scripts? See how they can be valuable to prevent fraud and make the person receiving the call more apt to confirm their information. This is the 2nd episode in this series of 6. Keep listening. Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best p...