Sephora’s Deborah Yeh: Unconscious Bias in Retail and Marketing
What does it mean to be a consumer in America? Does race correlate to the type of service and treatment a customer receives in a store? Deborah Yeh, Sephora’s Chief Marketing Officer, joins host Porter Braswell to discuss unconscious bias in retail and marketing, as well as how it affects customers and their relationship with brands. Previously, Yeh held marketing leadership roles at GAP and Target.