Feedback!
In today's episode Guilaine reflects around a listeners query asking "how do we get mangers to understand how biased they are when it comes to the feedback that they give to employees of colour." After briefly questioning the terminology of bias and unconscious bias, she looks at the evidence from organisational psychology, considering how empirical evidence shows that marginalised employees tend to receive poorer quality feedback. Even though the research isn’t always intersectional wh...