EP153: When You Need A Specialist CMS Instead of Native Platform Page Builders & How to Evaluate CMS Systems

Content features quite highly in most ecommerce platform RFPs, especially with brands looking to focus on customer experience and not just commerce capability. Vendors talk about their page builders whereas businesses are expecting a CMS (content management system). In this ecommerce podcast we look at valid use cases for when investment in a specialist CMS is required because native page builders can’t satisfy the business needs. Please note by native page builder, we mean the inbuilt page builders on market leading ecommerce platforms such as Salesforce Commerce Cloud, Adobe Commerce, Shopify Plus, Big Commerce and Shopware. We cover what native page builders can do and when the page builder is sufficient for an ecommerce business, what page builders can't do that a specialist CMS can and how you can meaningfully evaluate a CMS to build the business case for investment.

Om Podcasten

Weekly ecommerce strategy, CX & technology podcast hosted by two experienced digital consultants, James Gurd and Paul Rogers. Featuring interviews with industry thought leaders and practical advice on improving end-to-end customer experience and understanding how to make better technology decisions. Sponsored by Centra & Grebban. Previously know as Re:platform. We provide the answers to help you get the most from your ecommerce strategy and tech stack. Our episodes will help you understand the ecommerce landscape, plan for revenue growth and deliver performance improvements. And they're fun!