EP213: Outsourcing For Ecommerce Technology Projects: Deciding When You Need External Resource

We've worked on more than 100 projects between us and have seen all sorts of resource models for technology implementation, from fully in-house to most roles being outsourced to external specialists. There isn't a one-size fits all solution to resourcing migration projects. In this podcast, we explore the value outsourcing can add to your project, and discuss when it's appropriate. Don't worry, this isn't a sales pitch. As experienced consultants, we both know there are projects that don't need contractor or consultant support and can be run using a lean project team. However, it's important to know how when and why you might need to invest in external support to compliment your internal team. In this episode we explore: When you don't need to invest in external resource What roles outsourcing can satisfy & when they're needed The role of contractors: what skills do ecommerce teams typically lack in-house? Specific skills like integrations and storefront setup > being able to scrutinise agency recommendations on a tech level Design and content for launch Technical Discovery phase How do you control a blended model with internal and external roles?

Om Podcasten

Weekly ecommerce strategy, CX & technology podcast hosted by two experienced digital consultants, James Gurd and Paul Rogers. Featuring interviews with industry thought leaders and practical advice on improving end-to-end customer experience and understanding how to make better technology decisions. Sponsored by Centra & Grebban. Previously know as Re:platform. We provide the answers to help you get the most from your ecommerce strategy and tech stack. Our episodes will help you understand the ecommerce landscape, plan for revenue growth and deliver performance improvements. And they're fun!