EP224: Advice On Building & Running Ecommerce Teams, with Digital Director Claire Wilson

LISTEN: Apple Podcasts: https://podcasts.apple.com/gb/podcast/re-platform-replatforming-podcast/id1488091548 Spotify: https://open.spotify.com/show/25sR2mHAFdsVmrZoHMibzZ Amazon: https://music.amazon.co.uk/podcasts/6b90a9bb-1554-4d79-849f-066f6139346b/re-platform---ecommerce-cx-and-technology-podcast FOLLOW US: LinkedIn: https://www.linkedin.com/company/re-platform-podcast/ EPISODE SUMMARY: All businesses face this challenge: what resources do you need to run an ecommerce store, and how does this change over time to deliver against growth targets? It's a challenge knowing what blend of skills do you need, what should be in-house vs outsourced and how do you structure and manage the team to ensure it delivers against growth targets and performance metrics. In this podcast we’re talking to an experienced ecommerce leader to find out how she approaches these decisions, and what she’s learned from running ecommerce for brands including Waitrose, This Works, Laura Mercier and Bare Minerals. Any questions, please let us know via LinkedIn or using the form on our website https://replatform.fm

Om Podcasten

Weekly ecommerce strategy, CX & technology podcast hosted by two experienced digital consultants, James Gurd and Paul Rogers. Featuring interviews with industry thought leaders and practical advice on improving end-to-end customer experience and understanding how to make better technology decisions. Sponsored by Centra & Grebban. Previously know as Re:platform. We provide the answers to help you get the most from your ecommerce strategy and tech stack. Our episodes will help you understand the ecommerce landscape, plan for revenue growth and deliver performance improvements. And they're fun!