Episode 83: Using Data Science & AI to Improve Product Discoverability, with Coveo's Head of Product

Artificial Intelligence (AI) is revolutionizing ecommerce for small and big businesses. AI is being used by various ecommerce companies to get a  better understanding of their customers. It is also being used to improve the online customer experience For episode #83, we speak to the data science team at Coveo. Coveo is an  ecommerce vendor providing self-optimising AI that learns from every  click and query. We discuss the role AI plays in a leading technology company and how it is benefiting merchants.

Om Podcasten

Weekly ecommerce strategy, CX & technology podcast hosted by two experienced digital consultants, James Gurd and Paul Rogers. Featuring interviews with industry thought leaders and practical advice on improving end-to-end customer experience and understanding how to make better technology decisions. Sponsored by Centra & Grebban. Previously know as Re:platform. We provide the answers to help you get the most from your ecommerce strategy and tech stack. Our episodes will help you understand the ecommerce landscape, plan for revenue growth and deliver performance improvements. And they're fun!