EP90: Building & Growing An Ecommerce Team

In our 90th episode, Paul and James discuss various considerations around building an in-house eCommerce team. Key topics include the importance of different roles at different levels, the right first hire for a relatively new business, important skills for different roles, the value of a generalist, key challenges when building a team and outsourcing vs hiring in different areas. 

Om Podcasten

Weekly ecommerce strategy, CX & technology podcast hosted by two experienced digital consultants, James Gurd and Paul Rogers. Featuring interviews with industry thought leaders and practical advice on improving end-to-end customer experience and understanding how to make better technology decisions. Sponsored by Centra & Grebban. Previously know as Re:platform. We provide the answers to help you get the most from your ecommerce strategy and tech stack. Our episodes will help you understand the ecommerce landscape, plan for revenue growth and deliver performance improvements. And they're fun!