#49 - Convoso: Effective Prompt Engineering

Bobby Hakimi and Marc Bernstein discuss Convoso's AI capabilities, automated call assistants, prompt engineering, and more. Timestamps: 00:00 Introduction 00:55 Convoso & AI Capabilities 05:00 Automated Call Assistants 07:15 Support Use Cases 08:23 Prompt Engineering 14:30 Convoso's AI Roadmap 22:10 AI in 3 Years

Om Podcasten

Reimagining the Contact Center is a warm and conversational podcast that digs into the new contact center economy and how technology, businesses, and the modern customer work together to build better lives for ourselves and our families.