Episode 7: Accelerating Digital Transformation. A conversation with Alex Lyall & Justin Kahn, Oliver Wyman Fulcrum

The new normal has accelerated digital transformation for insurance leaders. Across the Life & Retirement and P&C sectors, incumbents are modernizing their tech stack, whether its increasing speed, leveraging data, partnering with insurtechs, or building seamless customer experiences. But flipping the switch comes with many challenges. On this Reinventing Insurance Podcast episode we talk tech and insurance. Paul Ricard is joined by Alex Lyall and Justin Kahn, leaders of Oliver Wyman's Fulcrum technology. We take a deep dive into industry trends, greenfield considerations, and the key ingredients to a successful legacy transformation. Plus, how incumbents can leverage their strengths and get unstuck when it comes to building a modern tech stack. And we learn how Fulcrum's proprietary tooling and intelligence is helping life insurers solve their most pressing and complex infrastructure challenges. For more on Reinventing Insurance, visit the Oliver Wyman website www.oliverwyman.com/reinventinginsurance

Om Podcasten

Customers' needs are changing and so are the rules of the game. The Reinventing Insurance Podcast by Oliver Wyman uncovers the latest growth and digital opportunities for insurance leaders today. Join Paul Ricard for interviews with industry change makers, thought leaders, and insurtech players. We discuss the biggest challenges and forces reshaping insurance and help businesses reinvent their strategy, operations, and relationships with customers. We explore themes and reflections on building a modern insurance business, leveraging customer insights, demystifying design thinking, becoming a digital insurer, thriving with commerce and super apps, best practices for partnering with insurtechs, and elevating your technology stack. About Oliver Wyman: Oliver Wyman is a global leader in management consulting and a business of Marsh McLennan [NYSE:MMC]. We work with clients to optimize their business, improve operations and risk profile, and accelerate their organization to seize the most attractive opportunities. Subscribe to the Reinventing Insurance Podcast and learn more by visiting Oliver Wyman's website: www.oliverwyman.com/reinventinginsurance