Reinventing Retail 1: Nick Ditmore

The retail industry is everywhere, and it’s getting more complex by the day. Not just in the way that people go out and shop—but also in the ways people run their shops.   Nick Ditmore, director of UX at Infor Retail, talks to us about how user-centered design is the key to creating successful enterprise retail software.

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We take a look at the retail industry's future through interviews that explore emerging retail technology, shifting consumer demands, and the increasing importance of the shopper experience.