218. Getting clients to trust your design choices
In this episode I speak with Alex Back about his innovative new platform, couch.com, and why he decided he wanted to solve a problem for customers and retailers by matching them with the couch of their dreams. Alex and I get design geeky and go down a few rabbit holes as we discuss fabric pilling and cleaning, the educational resource library he's created and why building a curated list will assist at multiple levels for our design clients. He shares a few terrific ideas beyond trade discounts to maximize profits and some practical tips for a proactive approach when clients balk at not being able to test products before purchase. Finally, he speaks my language as he discusses his ethos about the power in partnerships and transparency. If you’re looking for another perspective on furniture buying and all that it entails, this episode is for you! Follow Alex Back on couch.com Download our Free Resources ➡️ Pre-qualify your clients with my Discovery Call Script ➡️ Stay confident from beginning to end with my Consultation Checklist ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!