228. Ways to identify, manage and prevent difficult clients
If you’re an interior designer with your own business, you’ve likely dealt with clients who were less than ideal - and some that were just toxic to work with! Even though toxic clients are not the norm, they are out there and when you encounter them it can strongly affect your business, team, personal life, and even your mental health. In this episode, I share exactly what I define as a “toxic client”, and ways I’ve used my process to identify, manage, and prevent them altogether! I share some of my own misadventures that have taught me which red flags to look out for and how to deal with them. I dive into the importance of checking in with yourself and setting and respecting boundaries with clients. Warning: you’ll also get a little bit of tough love through the episode that will help you understand exactly how to avoid and manage toxic clients so that they don’t take over your life or your business! Episode Resources Episode 49: An Interview with my clients: Why having a process made them choose me with Kelly & Glen Patchet Learn more about Designer's Room Download our Free Resources ➡️ Pre-qualify your clients with my Discovery Call Script ➡️ Stay confident from beginning to end with my Consultation Checklist ➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue Looking to elevate your business? Learn more about our courses ➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course ➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners. ➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!