Evolving from Management to Leadership with Jeremy Duggan
In this episode, we are joined for a second time by Jeremy Duggan, President and Board Member of Multiverse. Jeremy is a highly talented sales leader known for his expertise in B2B sales, ability to drive results and develop successful sales teams, and track record of changing lives and inspiring his team members to achieve greatness. He is passionate about leadership and believes in prioritizing the growth and development of his people. In this episode, Jeremy Duggan joins hosts John McMahon and John Kaplan to discuss the differences between leadership and management in the context of sales. Jeremy simplifies the concept by stating that managers focus on the work, while leaders prioritize the growth and development of their people. He emphasizes that true leadership comes from vision and purpose, noting that making an impact on people and attending their needs ultimately leads to better business outcomes. The hosts and Jeremy delve into the role of difficult conversations in leadership, the significance of having a clear vision, and the importance of data-driven development plans. They also highlight the need for belief and passion in achieving goals and the joy of changing lives as a leader. HERE ARE SOME KEY SECTIONS TO CHECK OUT [00:03:17] Discussion on the difference between leadership and management [00:08:15] Example of a difficult conversation with an employee [00:10:11] The importance of being coachable and open to learning [00:12:08] The importance of having the best interest of your team members at heart [00:15:54] The need for leaders to consistently analyze development data [00:17:23] The combination of management and leadership in effective leadership [00:19:18] The importance of purpose in leadership and creating a vision for the team [00:22:29] Leadership is about inspiring people and having a clear vision [00:31:39] Setting the stage with purpose and passion [00:36:55] Motivation and shaping thinking [00:42:16] Leadership is about influencing people and having a positive impact [00:58:09] Legacy is a proof of great leadership. [01:04:17] Importance of developing a leadership tree and the success of the organization after leaving. [01:05:15] The significance of being able to discuss the thriving of the organization and the leadership tree. ADDITIONAL RESOURCES Learn more about aligning customer-facing teams to improve execution: https://forc.mx/48o1jyP Learn more about Jeremy Duggan and about their company. https://www.linkedin.com/in/jeremy-duggan-819473/ https://www.linkedin.com/school/joinmultiverse/ HIGHLIGHT QUOTES [00:53:32] "The need for loyalty as a leader... If you've got somebody and they've got those two things, and you do know it, after a few weeks, right? If they have, then if you're going to call yourself a leader that wants to change people's lives, you owe it to that person to stick with them." [00:57:22] "Loyalty provides so many things culturally... It provides safety in an unsafe job. It drives courage for people to take risks, to think they've got somebody backing them up... And people want to repay it as well... People would, the people I would ask about the leaders that they've had that I know, almost all of them will say they were there when I needed them." [01:00:24] "Legacy means... That people want to follow you to the next opportunity because they believe in you, they understand the rules of the game, then they understand what you're going to lay out, and they understand that underneath you, they can become a much better person, they can develop as a person... That's what you've really developed is pride."