7: Richard Marshall

In this episode of RLI Talks Jayne chats to Richard Marshall (https://www.linkedin.com/in/ACoAAAOODd8B3TQ_4ykckQnR5-5TS8NNXPfeI0o) , Founder & CEO of Award-Winning Pall Mall Barbers (https://www.linkedin.com/company/2064335/) , flying the flag for quintessential British hairdressing with a rich heritage and an inspirational tale. Not only will we find out how a century old tradition meets modernity but more prevalent, is the role "Barbers" play in addressing mental health issues by listening to their clients struggles and allowing them to express their emotional state in a setting that's familiar to them, and without judgement. During these unprecedented times we need to create communities like this that care for people severely affected by mental illness.

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Retail & Leisure International are proud to be one of the industry’s most recognisable brands, the RLI name synonymous for connecting the world of retail and leisure. No matter who you speak to, it is a brand that evokes reaction and stimulates conversation. In today’s world, this is immensely powerful. Powerful because in a time when we are divided, communication is what we need the most. Over the past 15 years, we’ve become far more than a magazine and at times like this you have to forge ahead and make room for the future. So we’re turning our attention to achieving our mission in the most effective and impactful way we can: to continue connecting the world of retail and leisure across all our platforms. We hope that you enjoy our weekly interviews with retail leaders around the world sharing their insights and secrets to success.