169: How to Grow Revenue by Perfecting the Customer Experience - with Ken Rapp

EPISODE SUMMARYIn this episode, Blustream Corporation CEO Ken Rapp discusses the SaaS post-sale environment with SaaS-Story In The Making host Matt Wolach. He talks about the importance of addressing customers after making a sale and how his software, Blustream, can assist with consumer and product engagement insights. Coming from a science and medicine background, Ken ventured into SaaS and developed Blustream to solve a problem many companies in the SaaS industry tend to overlook. He s...

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Each week we talk with those who have succeeded and inspired in the world of software. How they did it, what advice they have, and what's coming in the future with new innovation. All aimed at helping you generate more leads, close more new customers, and Scale Your SaaS.