290: How Amazing Customer Support Leads to Great Growth - with Greg Rich

EPISODE SUMMARYIn this week's episode of Scale Your SaaS, Greg Rich, the CEO and Co-founder of Vivantio, shared valuable insights into the world of customer service, the evolution of his company, and the pivotal role of customer experience in driving business success. Join host and B2B SaaS Sales Coach Matt Wolach, learn how almost 20 years of experience led Greg's journey into a tapestry woven with inspiration, ambition, and a deep love for customer service. PODCAST-AT-A-GLANCEPodc...

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Each week we talk with those who have succeeded and inspired in the world of software. How they did it, what advice they have, and what's coming in the future with new innovation. All aimed at helping you generate more leads, close more new customers, and Scale Your SaaS.