#SLT008 | Sean Sherwin-Smith | The art of upselling in retail

60% of customers choose a retailer that is able to specify the exact time of delivery. Implementing actionable processes to increase customer satisfaction in retail is a challenge. Going the extra mile means making delivery more transparent and predictable, eliminating shipping anxiety. In this podcast episode you will listen to Sean Sherwin-Smith, an Operations Director for Narvar who is going to share strategy on client retention in retail.Download free materials for this episode: https://www.salesleaderstalks.com/podcast/the-art-of-upselling-and-in-retail

Om Podcasten

Sales Leaders Talks is a weekly podcast for sales leaders who want to achieve higher quotas by using new technological solutions and building effective teams.