Episode 68: Digital Selling in 2021 – Sjors Melskens

Guest: Sjors Melskens - Global Head of Digital Selling & Innovation at SAP Mid-Market Host: Steven Spears – Product Marketing Manager at SAP Customer Experience My name Steven Spears, Product Marketing Manager for SAP CX by day, and host of the Future of Customer Engagement and Experience Podcast by night. I am honored to be one of the hosts of the All-Stars-Team. You can expert to hear a wide variety of topics from me, but always focused at understanding the experience behind the expertise. Today’s episode is all about digital selling. I’m joined by Sjors Melskens is the Global Head of Digital Selling & Innovation at SAP Mid-Market, responsible for the creation and positioning of a customer facing digital tools strategy for the Mid Market organization, globally. His day to day involves ensuring the usage, adoption and impact of the digital tools portfolio and best practices by creating and linking the usage to business metrics and impact. On this episode, we not only discuss what digital selling is, but also dig deeper into Sjors experiences to learn the best practices of digital selling, and how you can incorporate them into your business. All of that on this episode of the SAP Experts Podcast. Follow Steven: https://www.linkedin.com/in/steven-spears-57895388/ Follow Sjors: https://www.linkedin.com/in/sjors-melskens/ Check out the Digital Engagement Professional Program: https://fiorilaunchpad.sap.com/sites#lct-Display&/notAssignedCards/SALES_DIGITAL_ENGAGE Please like, share and subscribe! Give us feedback or provide us your questions at akshimohla@sap.com.

Om Podcasten

Check out our new series, The Future of Procurement, or revisit your favorite episodes from the SAP Experts archive here: In this podcast, SAP all-star team – Akshi Mohla, Steven Spears, Victor Hoeck and Timo Deiner – meet heavyweights from inside and outside the SaaS ecosystem like executives, researchers, entrepreneurs, customers and LoB Evangelists. Listen to interviews, insights and discussions about best practices, relevant topics, and trends from the SAP universe such as Digitization, Intelligent Enterprise, S/4HANA Cloud, gamification, sustainability as well as industry strategy, implementation, and best practices. This podcast is for all SAP customers from all industries and LoBs, as well as partners and SAP employees, and all further members of the SAP ecosystem who are looking for answers on the question “how things are done right” in the SAP world. Please follow, share, and subscribe! Please direct your feedback and questions to podcasts@sap.com