Episode 88: Customer success strategies with Customer Solution Directors – Nick Goffi and Rick Isom

At SAP, we provide the foundation for companies to become intelligent enterprises, enabling them to run better by growing more resilient, more profitable, and more sustainable. This requires visionary leaders who can ideate with customers on new and innovative solutions, to solve our customer’s most complex business problems. These leaders see the big picture and align the right people to right opportunities. The customer solutions director or CSD at SAP, does all that and more. Which is why, today, I am joined by the CSD Dynamic Duo: Rick Isom and Nick Goffi!

Om Podcasten

Check out our new series, The Future of Procurement, or revisit your favorite episodes from the SAP Experts archive here: In this podcast, SAP all-star team – Akshi Mohla, Steven Spears, Victor Hoeck and Timo Deiner – meet heavyweights from inside and outside the SaaS ecosystem like executives, researchers, entrepreneurs, customers and LoB Evangelists. Listen to interviews, insights and discussions about best practices, relevant topics, and trends from the SAP universe such as Digitization, Intelligent Enterprise, S/4HANA Cloud, gamification, sustainability as well as industry strategy, implementation, and best practices. This podcast is for all SAP customers from all industries and LoBs, as well as partners and SAP employees, and all further members of the SAP ecosystem who are looking for answers on the question “how things are done right” in the SAP world. Please follow, share, and subscribe! Please direct your feedback and questions to podcasts@sap.com