Mike Masciandaro: Part II - BI Customer Satisfaction and Adoption
In this episode, Mike Masciandaro and Wayne Eckerson discuss how to partner with the business and ensure high levels of customer satisfaction and adoption. Mike is a veteran business intelligence practitioner who recently retired from an illustrious career at Dow Chemical. Mike has seen and done just about everything there is to do in the world of BI, data, and analytics. He is now intent on sharing his hard-won knowledge with others.