A Mass Shooting Helped This Rep Find His Human Side of Sales - Brian Hicks, VP or Sales, Belkins

Summary:Today we engage in a deep conversation with Brian Hicks, exploring the intersection of sales and human connection. Brian shares his journey from jewelry sales to B2B pipeline generation, emphasizing the importance of authenticity and genuine relationships in sales.Before you jump in, you should be warned that this episode can be triggering for some. Brian shares a deeply personal story of what he learned by being a witness to a mass shooting. It completely changed Brian's life but it also changes how he sells is a profound way.Our talk delves into Brian's story, the concept of human-centric selling, the power of storytelling, and the value of engaging in difficult conversations. BBrian also reflects on the influence of his mother in shaping his values and approach to life and sales. He also shares profound insights about the impact of his mother's love and values on his life, the transformative experience of surviving a mass shooting, and how these events reshaped his approach to sales and personal connections. He emphasizes the importance of authenticity, genuine relationships, and the need to focus on what truly matters in life and business. This episode is one not to miss and will teach you how a once robotic salesperson found his human side through realizing what really matters.Key Moments:00:00 Introduction to Human Connection in Sales02:01 The Journey of Brian Hicks: From Jewelry to B2B Sales03:04 Defining Human-Centric Selling06:14 The Essence of Being Human in Sales09:49 Storytelling: The Power of Authenticity12:14 Engaging in Difficult Conversations15:15 The Value of Authentic Discovery18:45 Lessons from Family: The Influence of Brian's Mother19:32 The Influence of a Mother's Love26:28 Transformative Experiences: From Sales to Survival28:11 Life After Trauma: A New Perspective on Sales44:09 Building Genuine Connections in SaleConnect with BrianLinkedINConnect with Us!LinkedIN: Website:

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I believe that all people want to be heard, seen, and understood. But how do we get people to hear, see, and understand us effectively? Salespeople train themselves on techniques to do this but there are people doing it well without the word sales showing up anywhere in their job title or job description. This podcast is designed to help us hone our human skills, understand subtle similarities between non-sales people and salespeople, and show how we can learn from both groups the next time we need to create change and sell by being human. You will learn from people throughout all walks of life. Nurses, coaches, janitors, event planners, HR executives, and architects. Just to name a few. We'll contrast them with trained sales people to show similarities and differences. There's an art to human connection and sales. We all do it differently and we can all learn from our every day human interactions. Please contact me and let me know who you see in your life selling by being human! I want to shine a light on them. alex.smith@docebo.com @asmith202 https://www.linkedin.com/in/alexcsmith/