Being Successful in Customer Success with Gemma Espineira

Gemma Espineira, VP of Global Success at Decibel, talks with Felicia and Rachel about all things customer success-- what it is, what it takes to thrive in the role, and why it's such an important job, now more than ever! Oh yeah, and of course we geek out about bunches of random things. Links below!

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Om Podcasten

She+ Geeks Out (hosted by Rachel Murray and Felicia Jadczak) brings you the voices of womxn from all walks of life to share with you what they geek out about-- their passions, talents, struggles, and successes. This doesn't mean that they're going to be tech talks (although they might be!). Each episode will feature the hosts and their guests talking about topics including health, psychology, art, music, learning, and more-- the list goes on. Episodes are fun, engaging, and provide some nuggets of information that you can take away. Oh, and yeah, they might be awkward sometimes. That's just how we roll.