Ep 219 - Leadership Lessons from Scaling to 85 Units with Chris Petzy
Discover the secrets to scaling your short-term rental business with seasoned host Chris Petzy. In this episode, we dive deep into the challenges and triumphs of growing a portfolio to 85 units. Learn invaluable lessons on team building, operations, and financial management. Tune in now to elevate your STR game!01:15 - Guest Introduction: Chris’s Leadership Journey03:45 - Building Robust Operational Systems05:00 - Maintaining Quality Amid Rapid Growth06:22 - Driving Team Engagement Through Leadership08:00 - The Art of Delivering Exceptional Guest Experiences09:35 - Leveraging Reviews to Elevate Standards11:00 - Innovative Strategies for Sustainable Scaling12:45 - Nurturing Loyalty and Retention in Teams14:30 - Mastering Strategic Growth in Competitive Markets16:20 - Turning Challenges into Long-Term Opportunities18:05 - Aligning Business Goals with Team Aspirations20:10 - Setting Boundaries for Work-Life Harmony21:55 - Innovating Guest Experiences for Higher Returns23:40 - Staying Ahead with Marketing and Technology25:20 - Key Advice for Real Estate and STR LeadersGuest Bio:Chris Petzy is the co-owner of Seacoast Vacation Rentals, a short term rental company focused on modernizing the vacation rental experience and helping investors earn more while stressing less.Connect with Guest:https://www.instagram.com/chris_petzy/ Get FREE Access to our Community and Weekly Trainings:group.strsecrets.com