Ep 6 - STR Secrets - How to Let Go of Control And Hire A Team To Run Your Short Term Rental With Kristin Saxton
GUEST BIO Kristin Saxton - A seasoned short-term rental host living in Texas while running her “Secret Garden” property in South Florida. She’s a free-spirited, detail-oriented person who loves hospitality and providing her guests with a 5 star experience all while living out of state. HIGHLIGHTS OF THE EPISODE 03:58 Kristin’s background and how she got into the business 10:56 How she found her co-host 13:57 Her plans on getting more units and how she maintains her customer service 15:12 Setting expectations and preventing problems in short term rentals 19:09 How she overcame fear and how she became confident with her properties 23:26 Why hire a separate cleaning team 26:58 The biggest thing that she learned when she started short term rentals 28:37 Her smart systems in her property and security features 31:00 How many hours she spends to run her properties 32:35 Her employees and co-hosts 33:30 Canceled reservation experience and how to deal with it 37:13 Her secret to creating a profitable short term rental business NOTABLE QUOTES (KEY LESSONS): “In truth, you have to learn to let go and learn to let people do things that the way they’re gonna do them and not necessarily the way you would do them.” - Kristin Saxton CONNECTING WITH THE GUEST Email: secretgardenairbnb@gmail.com Facebook | Instagram Learn more about your ad choices. Visit megaphone.fm/adchoices