($155M raised) Glean’s Founder, Arvind Jain: How to close enterprise deals from day one

Glean was founded in 2019 as an AI-powered workplace search engine aimed at helping people browse through their company apps to find the information they need and boost productivity. Since then, Glean has raised $155M+ and grown to 200+ employees while staying true to its initial mission. In this episode its founder, Arvind Jain, shares his experience and provides a few key insights: Ask the hard questions. Make sure prospective clients are willing and able to implement what you’re offering. Quantify the problem. Prove the value of your product by quantifying the problem your customers face. Sell at the top. Pitch your product to key leaders such as CIOs, and let the word spread internally.

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Here’s how to startup. Even when the world goes topsy-turvy. From one home office to another, Zendesk leaders chat with founders, CEOs, and makers on their startup journey. There’s rule-flipping, new dogma and recycling failure into growth. Plus, why customer experience is at the heart of success, as told by people who know unpredictability inside out. (That seems pretty helpful right now.)