[$4.2B Valuation] Outreach’s Founder & CEO, Manny Medina on nailing the basics

When sales software company Outreach began back in 2014, there were three people making the amount of sales a team of 20 would. Today, they have 1,000 employees across the world and over 5,000 customers. We were joined by Co-Founder & CEO Manny Medina to discuss: Encouraging your employees to be high performers in and outside the organization Using feedback to understand what you’re doing right and where you can improve The importance of prioritizing customer retention before expansion   AWS: Get $5k in AWS Activate credits With AWS Activate, startups get access to the resources they need to quickly get started on AWS - including credits, technical support, and training.

Om Podcasten

Here’s how to startup. Even when the world goes topsy-turvy. From one home office to another, Zendesk leaders chat with founders, CEOs, and makers on their startup journey. There’s rule-flipping, new dogma and recycling failure into growth. Plus, why customer experience is at the heart of success, as told by people who know unpredictability inside out. (That seems pretty helpful right now.)