Novo’s Michael Rangel on building a customer-centric Fintech

Michael Rangel, Founder and CEO of Novo, believes all founders are a little outrageous. But that didn't stop him from creating Novo, a powerfully simple banking platform built for the modern entrepreneur. Since its founding, Novo has experienced fast growth and continues to do so, even during a pandemic. It’s a big credit to their laser focus on customer experience. Learn about: The process behind Michel founding Novo Why Novo chose to become a B2B vs. B2C banking platform The challenges of building a Fintech that puts customers at the heart of business

Om Podcasten

Here’s how to startup. Even when the world goes topsy-turvy. From one home office to another, Zendesk leaders chat with founders, CEOs, and makers on their startup journey. There’s rule-flipping, new dogma and recycling failure into growth. Plus, why customer experience is at the heart of success, as told by people who know unpredictability inside out. (That seems pretty helpful right now.)