20 years of the Visitor Attractions Conference, with Bernard Donoghue OBE, Ken Robinson and Paul Kelly

Hello, hello! Season five kicks off today with not one, not two, but three excellent guests! On today’s episode I have the pleasure of speaking to Bernard Donoghue, Paul Kelly and Ken Robinson, founders of the Visitor Attractions Conference. You’ll also know Bernard as Director of ALVA and Paul as CEO of BALPPA. VAC celebrates its 20th anniversary this year, and I’m finding out where the idea for the event spanned from, how it’s changed and developed over the years and we take a look ahead to what 2024 has in store for the attractions sector. Sadly fellow founder Liz Terry, Managing Director of Leisure Media Group and also Janet Uttley – Head of Business Transformation for VisitEngland were unable to join us on this episode.

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Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers.