Developing a culture of innovation, with Elizabeth McKay

In today's episode I speak with Elizabeth McKay, Chief Operating Officer at the London Transport Museum. Elizabeth shares how LTM has developed a culture of innovation and how creative and entrepreneurial ideas are encouraged and supported at the museum.

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Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers.