Guided tours and making it personal at the National Gallery, with Katie Weller

In today's episode I speak with Katie Weller, Travel Trade Sales Manager at The National Gallery. We discuss the process of developing new paid guided tours, making the gallery inclusive for all and how travel trade works for attractions.

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Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers.