Switching from an international to domestic market. With Neil Dolan

In today's episode I speak with Neil Dolan, Head of Operations at Madame Tussauds London. We’ll talk about Neil's experience of switching the attraction from a predominantly international market to domestic, how they’ve heavily invested in the experience and what cocktail making has to do with all this.

Om Podcasten

Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers.