Peppermint Innovation’s (ASX: PIL) focus on AI and CX pays off with rapid growth (w/ Chris Kain)
Peppermint Innovation (ASX: PIL) managing director and chief executive officer Chris Kain joins Small Caps to discuss the growing success of the company's strategic decision to build up its artificial intelligence and customer experience (CX) operations in late 2023. The company has recently landed a number of global AI and CX contracts since reaching an agreement in December to add on XPON Technologies’ established and proven ‘application modernisation’ expertise via the acquisition of two of its wholly owned subsidiaries, Xpon Digital and Holoscribe Australia. XPON Digital, renamed Peppermint Intelligence (PINT) has secured several key contracts with world-renowned organisations including a 9-year extension of an agreement with Amnesty International. PINT will continue to has expand CX-powered software offering to the human rights specialists’ global campaigns. PINT is now developing a ground-breaking AI-driven platform for a client that is aimed at matching and monetising people's skills and experiences with those needing help. The platform fully automates the end-to-end journey and experience using engagement with AI. Articles:https://smallcaps.com.au/peppermint-innovation-ai-cx-rapid-growth-new-partnerships/https://smallcaps.com.au/peppermint-innovation-raise-ai-powered-expansion For more information on Peppermint Innovation:https://smallcaps.com.au/stocks/asx-pilSee omnystudio.com/listener for privacy information.