SBP017: What is a Key Performance Indicator or KPI?

What is a Key Performance Indicator?    A KPI is a measure of performance used to measure progress towards a target / a goal / a desired state.    A KPI is different from a  metric. A metric is anything that can be measured:    Height  Length  Weight  The number Sales orders  The Value of fixed assets    A metric becomes a KPI when you link it to a goal and have a clearly defined target to pursue and evaluate against. It also needs to be assigned to someone.    Tip:  Ensure that your KPIs are aligned to goals and have clearly define targets and someone is accountable. 

Om Podcasten

Roger interviews business leaders and unpacks the successes they have achieved in measuring the 5Ps: Purpose/Planning, Performance, People, Processes & systems, and Projects. It goes beyond the business results and reveals some of the secrets that led to their success. The podcast is filled with insights and tips that you can easily replicate in your own organization.