Are You Always Available?

Learning how to deal effectively with other people is one of the Solo Elite 4 Fundamentals. People skills is a broad term tossed around. What does it mean? In my opinion, it's the ability and skill to effectively build relationships with other people so that they know, like, and trust you. I want to focus on one people skill today. It's responsiveness. How responsive are you to customer inquiries and complaints? If you have employees, how responsive are you to their questions? What abou...

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The Smart Cleaning School Podcast helps cleaning business owners from start-up to the struggling solo to the striving seven-figure get SMARTER in their businesses, reshape their mindset, increase productivity, clear the overwhelm, and get clarity through SMART goal-setting & personal accountability. Ken Carfagno is a lifetime learner and teacher. His mission is to help visionaries make the impact they were meant to make.