Shaping the future of tourism software with Navya Rehani Gupta

Imagine stepping into a world where each decision is meticulously crafted, where every product feature is a stepping stone to unparalleled success. This episode goes behind the scenes with Navya Rehani Gupta, Chief Product Officer of Peek, who has mastered the art of strategic prioritization in the bustling arena of travel software. Discover how Navya's intentional focus and commitment to customer retention have catapulted Peek to new heights.Key Takeaways:(04:06) Peek’s software is recognized by G2 as the leader in tourism activity software.(05:26) Innovation and customer collaboration.(06:42) Product prioritization in vertical SaaS and focusing on winning a category before expansion.(08:55) Providing cohesive customer experiences across multiple products.(11:16) Peek’s focus on winning sub-verticals within the tour operator market.(14:50) Balancing customization and scalability in product development.(19:21) Tying ROI to product investments.(23:08) Exploration of embedded finance within Peak's platform.(27:04) The importance of intentionality in product management and leadership.(28:45) Commitment to supporting female founders and leaders in tech.Resources Mentioned:Navya Rehani Gupta -https://www.linkedin.com/in/navyarehani/Peek | LinkedIn -https://www.linkedin.com/company/peek-com/Peek | Website -https://www.peek.com/Any specific guest you’d like to hear on the show? Leave your suggestions at https://www.smbtechinnovators.com/Thanks for listening to SMB Tech Innovators, powered by Gusto | Embedded Finance, Vertical SaaS, Payroll API. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the show.#SMB #Fintech #Innovation #Saas #HR #Payroll #SmallBusiness

Om Podcasten

This podcast features in-depth conversations with top business leaders, including technical leaders and developers, product managers, and C-level executives who are looking for new ways to grow profitability. This podcast is for the fintech community, the vertical SaaS leaders, and anyone trying to build tools that SMBs need. Listeners will gain valuable insights from high-level industry leaders. Tune in for discussions focused on what it means to be a leader, real-world examples of challenges faced, and industry-specific strategies leveraged to create exceptional business outcomes.