Social Work Shorts (Episode 40) Bitesize #5 Negotiation
The skilful or negotiator makes every effort to make the other person feel good about themselves by showing interest and concern and a desire to understand. As Stephen Covey says in his 7 habits of highly effective people ‘Seek first to understand then to be understood’. Stephen explores the skill of negotiation in relation to Social Work Practice #socialwork #negotiationskills #negotiation