Building a Complete Picture of IT Assets

To maximize the benefits of business technology, IT asset management (ITAM) should have a strong relationship with service delivery. Over the years, ITAM has evolved beyond a spreadsheet of laptops and devices into a discipline of IT that can directly impact the day-to-day experience for employees. Through automated discovery, the IT service desk can leverage asset data to build a CMDB and deliver a better service experience. SolarWinds® ITSM technical experts Matt Cox (Senior Director, Technical Services) and Tim Lawes (Manager, Solutions Engineering) discuss some of the ways to simplify IT asset management and leverage that data in ITIL practices. This podcast is provided for informational purposes only. © 2019 SolarWinds Worldwide, LLC. All rights reserved.

Om Podcasten

Join the brightest SolarWinds minds and IT industry influencers, as they cut through the jargon and give you the tools you need to grow and keep your tech knowledge razor-sharp. Come with questions—leave with actionable steps and practical insights. Have ideas for future episodes or topics? Tweet us @ SolarWinds using #TechPod.