E171: Holding The Calm- Resolve Conflict And Defuse Tension Using Communication Skills With Hesha Abrams

This episode is brought to you by The Practical Guide to Effective Communication: Get Recognized for the Value You Already Contribute. Hesha Abrams is an internationally renowned mediator from Dallas, TX. With over 30 years of resolving intense conflict and difficult problems, Hesha comes to us as an expert in addressing conflict with pragmatic approaches. Hesha’s innovative approach and thought-provoking solutions obtain favorable outcomes for even the most complex conflicts. From a young age, Hesha had a strong sense of justice. In her years of work as an attorney she came to understand how to end conflict and successfully defuse the tension - outside the courtroom. She saw that many people feared and avoided conflict, which led her to writing the book, Holding the Calm: The Secret to Resolving Conflict and Defusing Tension This episode gives you the roadmap to: - Use the ‘sandwich’ technique to deal with people who dominate meetings - Why stories are most effective to make your point stick - Leverage affirmation in the midst of conflict - Untangle major misconceptions surrounding conflict and communication - Accept people as they are - Navigate things when Fight Flight Freeze instinct kicks in Learn more about Hesha and her work on her website http://holdingthecalm.com/

Om Podcasten

Do you often feel sidelined in discussions, wanting to speak up and have more influence? Ever experience that you say something in a meeting and then it seems like people maybe are still not getting what you’re saying? Do you need more executive presence in high stakes meetings? Discover tactics to confidently assert yourself and make your ideas count on Speak Up, the podcast for high-performing introverts and ambiverts. You'll learn: 1. Visibility Strategies from the art of persuasion, ensuring your voice is heard and respected in meetings and sought after for key projects 2. How to expand your influence, to reclaim your recognition, get green lights, and avoid your ideas being taken credit for by others 3. How to develop your confidence, to participate actively in senior leadership and executive meetings and beyond Host Laura Camacho, with 20 years of coaching experience, guides high-performing professionals to express their ideas clearly and build executive presence. Tune in every Monday for a 10-minute executive communication skill, Wednesdays for a half-hour industry leader interview, and Fridays for a 8 to 10-minute charisma or leadership tip from leading personalities like JK Rowling and Elon Musk. If you're ready to move forward in your career, listen to Speak Up episode 390: These 12 Science-Backed Charisma Tactics Skyrocket Executive Presence & Leadership Impact: https://pod.fo/e/2c2b5e