Transparent Sandwiches
What difference does it make, if any, when you're able to see the chef preparing your food. And importantly, when the chef is able to see you. Dan and Akin dive into research which takes on these questions and bring some curious findings to the surface. - Research Paper: 'Creating Reciprocal Value Through Operational Transparency' by Ryan W. Buell, Tami Kim and Chia-Jung Tsay