Episode 213 – Yvette Durazo – Masterclass In Remote Working…
Peace Building Nuggets For Your Business with Yvette Durazo Conflict resolution is one of the most critical skills for any successful business. Effective conflict management is key to a healthy workplace, whether within an organization or with external partners. Fortunately, there are many alternative and effective ways of handling them, such as utilizing communication techniques, building emotional intelligence, and implementing dispute-resolution processes. By leveraging these strategies and approaches, businesses can create an environment where everyone can work together harmoniously and productively toward their common goals. Join this conversation with our guest Yvette Durazo as we dive deeper into this subject. Yvette Durazo, MA, PCC, is the author of the book Conflict Intelligence (Conflict-IQ™) The Missing Piece to Turbocharge Leaders and Organizations’ Emotional Intelligence. She is the principal consultant of Unitive Consulting, a workplace organizational effectiveness, strategic conflict management, and leadership development firm. Let’s jump in! Key Highlights from the Episode; [00:00] Episode intro, a quick bio of the guest, Yvette Durazo [02:43] What part of California is Yvette joining us from? [03:46] How Silicon Valley, the tech hub, looks like [08:35] What Yvette is drinking in this episode and her tea-drinking routines [13:08] Yvette’s backstory of how she got into alternative dispute resolution [21:55] Why most leaders don’t embrace communication & emotional intelligence in settling business disputes [25:30] Is it wise to take time before you respond when you sense an element of conflict? [28:58] Difference between those who aspire to be leaders & those that just landed into leadership [34:08] Best ways you can reach out, connect and get more nuggets from Yvette [37:17] Yvette’s dream location & the inspirational people she would wish to spend time with [37:53] Golden key takeaways from the episode that you can implement today [39:25] Ending the show and call to action Notable Quotes * Some employees work in environments where they feel not loved, welcomed, or appreciated. It takes at least four people for that employee to collaborate with others to feel that they belong.* Business leaders should embrace communication and emotional intelligence to solve disputes arising in their business effectively.* Whenever you have more than one person in an organization, that opens room for conflict.* Conflict resolution is one of the most critical skills missing in higher-performance leaders.* You can never solve a problem from the level of consciousness it was created. Resources Mentioned * Get Yvette’s book: https://www.amazon.com/stores/Yvette-Durazo/author/B06XRP1V9V/ Let’s Connect Yvette Durazo Website: https://www.unitiveconsulting.com/ LinkedIn: https://www.linkedin.com/in/yvette-durazo Twitter: https://twitter.com/yvette_durazoInstagram: https://www.instagram.com/unitiveconsulting_/