Conflict As An Opportunity: A Conversation with Dana Caspersen on Conflict Management In The Workplace

In this episode we are joined by Dana Caspersen, TedX speaker and author of "Conflict is an Opportunity," who reveals how to: Shift from blame to collaborative solutions. Cultivate curiosity and active listening. Make requests, not demands, for buy-in. Avoid the high cost of conflict avoidance. Build strategic capacity through conscious decision-making.  Key Takeaways Conflict is often viewed negatively, but it can be a creative space. Curiosity is essential for navigating conflict effectively. Trust can develop through open and honest communication. Avoiding conflict leads to a loss of information and relationships. Leaders should focus on the situation, not the person, in conflict. Expressing needs without blame fosters better communication. Understanding different perspectives is crucial in conflict resolution. Conflict can reveal important information that may otherwise be overlooked. Engaging in conflict can lead to more conscious decision-making. Building power together in conflict can lead to better outcomes.   Chapters 00:00 The Dance of Conflict: An Introduction 10:01 Understanding Conflict as an Opportunity 20:05 Navigating Power Dynamics in Conflict   // Connect with us: ► Contact us: https://www.smestrategy.net/contact ► Connect with Anthony on LinkedIn: https://www.linkedin.com/in/anthonyctaylor604/ // About SME STRATEGY CONSULTING: SME Strategy is a management consulting firm that specializes in helping organizations develop and implement their strategic plans. We work with teams to facilitate conversations about strategic direction and business strategy so that our clients can focus their energy on what will move them forward faster. ► Work with us: Are you looking for someone to facilitate your strategic planning process? https://www.smestrategy.net/strategic-planning-facilitator

Om Podcasten

On the Strategy and Leadership Podcast, we interview CEOs, business leaders, authors and thought leaders to get their perspectives on strategy, leadership, management and other trends to support your career as a leader. If you’re looking for one of the best business podcasts and management podcasts out there- we’re top 3% in the world. Be sure to subscribe! We put a new podcast out once a week. The Strategy and Leadership podcast is hosted by SME Strategy: We’re a management consulting firm based out of Vancouver, Canada, that helps small to medium-sized organizations with creating and implementing their strategic plans.