Strategy& Insider Episode 13 – Creating an empathetic patient experience

We are honored to welcome Aashima Gupta, Director of Global Healthcare Strategy and Solutions at Google Cloud, as the latest guest to our podcast. She shares how artificial intelligence can augment human productivity in patient care, why the future healthcare model is going to be hybrid, why data interoperability is key for empathetic patient experiences, and where the holy grail for a holistic understanding of a patient’s interaction with healthcare lies.

Om Podcasten

The Strategy& Insider podcast aims to explore some of the most critical future trends and their impacts. Strategy& talks to industry experts and leading practitioners from different sectors. The conversations will make you more familiar with key developments by providing you with insights that really matter. The first season will tackle some of the most fundamental questions in the healthcare industry. While technology has quickly transformed how we shop, bank, and travel, it yet has to impact on how we receive healthcare. The adoption of digitally enabled tools for diagnostics, treatment, and management, for example, has been rather modest - especially compared to what is already possible. Together with experts across all sectors including pharma executives, leading academics and practitioners at hospitals we will discuss how the healthcare industry is expected to change.