Ep 29 - Shane Metcalf, Co-Founder & VP of Customer Success at 15Five
Shane Metcalf is the VP of Customer Success at 15Five, a company that has a fantastic product that helps keep employees engaged with managers, and provides a platform for performance management and communication. Kristen was a customer of theirs for years, and 15Five is now a customer of Kristen's business, The Success League! Shane and Kristen discuss how to engage CSMs and help them build their careers in the field of Customer Success.