CS Radio #24: How to Solve For the Customer

Denis Pombriant, Managing Principal of Beagle Research, joins us to discuss the new field of Customer Science and how to operate a subscription business based on your customers' "Moments of Truth".

Om Podcasten

In the only podcast dedicated to the ‘Subscription Economy’, hosts Tom Krackeler and Rachel English talk to innovators, entrepreneurs, and analysts about the business shift towards recurring revenue. (Customer Success Radio is now Subscribed podcast).