Ep #29: Krista Anderson-Cooperman on customer success as a core value
Krista Anderson-Copperman is the Chief Customer Officer at Okta, Inc. At Okta, Krista is charged with ensuring Okta customers see value and are successful with Okta products. Prior to joining Okta, she served as SVP, Customers for Life at Salesforce.com. We talk to Krista about what it means to be a CCO, the importance of customer success as a core company value, the challenges of scaling teams to meet growth needs, and lots more!